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Privacy Policy

Last updated: October 6, 2025

 

Welcome to 838 Apparel (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.838apparel.com and interact with our services, including marketing tools like Omnisend.

 

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, shipping and billing address, phone number, and payment details when you make a purchase.

  • Email and phone number when you sign up for marketing messages or newsletters.

  • Any other information you provide through forms or customer support.

Automatic Data (Cookies & Analytics):

  • IP address, device type, browser, and browsing behavior.

  • Cookies and similar technologies used for site performance, personalization, and analytics.

  • Data collected by tools like Google Analytics, Facebook Pixel, and Omnisend.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment verification.

  • Communicate about your orders, returns, or support inquiries.

  • Send marketing emails and SMS (with your consent) via Omnisend.

  • Improve our website, products, and advertising effectiveness.

  • Comply with legal and tax obligations.

 

3. Marketing and Communications

If you opt in, we may send promotional emails or SMS messages about new products, special offers, or updates using Omnisend.

  • You can unsubscribe from emails by clicking “Unsubscribe” in any email.

  • You can stop SMS marketing by replying STOP to any text message.

  • We do not sell or rent your personal information to third parties.

 

4. Sharing Your Information

We may share data with:

  • Service providers like Wix (website hosting), PayPal, Stripe (payment processing), Omnisend (email/SMS marketing), Google Analytics, and Meta/Facebook Ads (advertising).

  • These providers only use your data as necessary to perform their services for us.

  • We may also share data when required by law or to protect our legal rights.

 

5. Cookies and Tracking

Our site uses cookies to:

  • Keep your shopping cart active.

  • Analyze traffic and site usage.

  • Personalize ads and offers through partners like Google and Facebook.

You can adjust your browser settings to disable cookies, but this may affect site functionality.

 

6. Data Retention

We retain your data as long as needed to fulfill orders, meet legal obligations, and provide ongoing services. You may request deletion of your data at any time (see Section 9).

 

7. Data Security

We take reasonable measures to protect your data, including SSL encryption and secure payment gateways (PayPal, Stripe). However, no online platform can guarantee 100% security.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To make a request, contact us at info@838apparel.com.

 

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from minors.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@838apparel.com
📍 838 Apparel — Illinois, United States

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